Job completed for Bill G.

Completion date: February 4, 2020

Location: Charlottesville, VA

Why did the customer contact us?

Homeowners contacted us about complaints of no heat and high energy bills from their tenants.

Solutions provided:

We found a series of problems - failed compressor drawing locked rotor amperage; stuck outdoor expansion valve that would not control refrigerant flow for maximum efficiency and capacity in heating mode; and a failed heat pump defrost control board.

The compressor was covered by warranty and in discussion with the owners, we moved forward with the rest of the repairs.

Once all repairs were completed, we returned the system to service and recorded numbers that approached those of a new system.

Most importantly, the tenants had functional and comfortable heat!

Team members on this project:

Man Gamble,