December 22, 2022 | Charlottesville, VA

We discussed the options for humidification and selected a steam humidifier to best meet their desired comfort. We installed the new Aprilaire Model 800 to their system with the necessary water, electric and drain connections and then set the system loose. Within 24 hours, it had raised the humidity level in the ...

December 13, 2022 | Charlottesville, VA

We completed our preventive maintenance protocols. We noted a leaking condensate trap and recommended replacement before cooling season. We also provided our contact for duct cleaning to help alleviate allergies.

October 7, 2022 | Earlysville, VA

Walt opted to replace this system with a 2 ton Ruud heat pump system. We were able to work with much of the existing ductwork to set the new equipment. We made sure that he has two condensate safeties to prevent any damage to the finished space nearby. We also tape ...

October 4, 2022 | Charlottesville, VA

The furnace functioned well and we recorded good numbers as we compared actual data against the manufacturer specifications. We cleaned the indoor coil and verified proper operation of all the common failure items - inducer motor, igniter, flame sensor, etc. We also checked for carbon monoxide with our low level ...

September 6, 2022 | Charlottesville, VA

We confirmed proper voltage and electrical connections and then checked unit operation - neither the outdoor fan nor the compressor started. We then visually confirmed a bad capacitor - the bulge at the top is a key tell. We replaced the capacitor, confirmed proper connections again and then tested the ...

July 18, 2022 | Charlottesville, VA

We familiarized ourselves with the system and the zoning controls. We then re-programmed the thermostats to remove the scheduling feature, which would override her set temperature and revert back to a factory standard. Michelle does not use the schedule feature so this was not a loss of functionality. We also ...

June 27, 2022 | Charlottesville, VA

In our evaluation, we discussed the failed indoor fan motor but also took into account system type, age and any other recent service and operational issues. Given the system type and age, we would expect at least another 5 years for this system, so we recommended to replace the motor vs ...

June 22, 2022 | Stanardsville, VA

Gary suspected that the older system had a leak and was not cooling as effectively as it had in the past. We washed the indoor and outdoor coils, checked and changed the outdoor capacitor, added refrigerant and a leak sealant (R-22 so we don't want to lose any!) and then ...

June 2, 2022 | Charlottesville, VA

We installed a Daikin ductless mini-split to serve the bedroom. We used a SlimDuct lineset kit to protect the lineset from damage and UV light (it also makes it look good!). And we worked with the electrician to make sure the installation of our unit and his conduit was neat ...

February 2, 2022 | CHARLOTTESVILLE, VA

Despite our attempts to make repairs, the system would never function correctly. So we worked with our distributor and factory technical advisors to rule out systemic problems and identified the culprit as a faulty outdoor expansion valve. Given the unit's history of repairs and improper function, Zephyr replaced the outdoor ...

February 1, 2022 | Charlottesville, VA

We recovered the existing refrigerant, disconnected the electrical and refrigerant systems and made them safe for the project and then removed two outdoor units so that Pollard could dig a 15 foot pit and remove an underground oil tank and remediate the site. We returned after Pollard's work was complete to ...

November 24, 2021 | CHARLOTTESVILLE, VA

We installed two single head Mitsubishi ductless systems - one serving the kitchen area on the first floor and a second serving a bedroom on the second floor. These systems provide great heat output, easy operation and maintenance and great efficiency - perfect to make these spaces more comfortable and ...

March 4, 2021 | Earlysville, VA

On our follow up visit, we measured refrigerant pressures and compared them to manufacturer specifications for the indoor and outdoor conditions. Based on those, we determined that the system was undercharged. We added refrigerant until system conditions matched manufacturer specifications. We monitored system performance and returned it to service.

February 10, 2021 | Charlottesville, VA

Our visit to Steven's home was less about tools and more about looking, listening and poking around - a really scientific start! After he discussed the problem and showed me around, we started to really look for the how the duct system was designed and installed. Luckily he had photos ...

February 8, 2021 | Charlottesville, VA

    Over the course of several visits (yes, this boiler challenged us), we replaced a failed circulator pump, two thermal fuses, a pressure switch and a delay on make timer. We also completed a major cleaning of the heat exchanger and burners.  Why? We discovered that several isolation ...