Job completed for Kait B.

Completion date: September 5, 2025

Location: Charlottesville, VA

Why did the customer contact us?

Kait lost air conditioning last weekend. She reported that the system functioned but there was no air from the ducts.

Solutions provided:

We were able to schedule a call quickly and found a failed indoor motor. The unit was still covered under the standard 5 year manufacturer warranty - it had not been registered for the extended 10 year warranty - so we worked with the manufacturer to have a new motor delivered. 

We had the new motor before the next weekend, and warmer weather, so we scheduled a return visit to replace the failed motor and return air conditioning. 

Team members on this project:

Kevin Bernardo-Zamora