Job completed for Eric R.

Completion date: September 17, 2025

Location: Ruckersville, VA

Why did the customer contact us?

This started as a fall tune-up on two systems - a heat pump and a hybrid, dual fuel system. It became something more. - a life safety concern.

Solutions provided:

We completed a tune-up as planned on the systems - no major problems as these are new systems. We did find that the furnace flue and fresh air had been cut in the crawl / cellar space during a recent deck build. We turned off the gas so that the furnace cannot light - and they had heat pump heat - and designed a new path for the flue and fresh air piping. We returned with the proper mateirals and tools and completed the repair. 

We returned the furnace to service and completed our combustion testing to ensure proper and safe operation. 

Team members on this project:

Kevin Bernardo-Zamora