Job completed for Walter M.

Completion date: January 17, 2020

Location: Charlottesville, VA

Why did the customer contact us?

Walter called with no heat and a blank thermostat.

Solutions provided:

We quickly checked and confirmed proper line voltage to the transformer and no 24V low voltage coming out of the transformer. We replaced the transformer and then found a blown fuse also. We replaced the fuse and the system returned to normal operation.