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Completed Jobs For Zephyr Environmental Solutions Inc.

Customer Photo Solutions Provided
Marsha B.
Charlottesville, VA
March 31, 2020

We performed a Manual J load calculation to determine the correct size unit and offered several options to meet their needs and goals. After their selection, we installed a 3.0 ton Daikin multi-split heat pump with 2 wall mounted indoor heads and 1 floor mounted head.

Josh R.
Charlottesville, VA
March 23, 2020

So we used FaceTime for a Zephyr-first consultation in a time of quarantine. Together, Zephyr and the client found a dirty air filter and made arrangements to deliver replacement filters with a no-contact drop-off. We recognize the problem may persist but this permits a first attempt at a solution while maintaining maximum client confidence in the approach and their safety.

Randy G.
Shipman, VA
February 28, 2020

We took a look at both systems on the property. One system is quite new - a nice high-efficiency, modulating heat pump with three zones. The second system is an older standard efficiency heat pump serving an apartment. Both systems were in good shape so we cleaned coils, checked full operation of both systems, verified the refrigerant charge and then returned the systems to service.

Adrian B.
Charlottesville, VA
February 27, 2020

To begin the replacement of the heat pump system and its ductboard duct system, we removed the ductboard, bagging it in the attic to limit fiberglass contamination in the living space. We also recovered refrigerant and removed the existing equipment. Later we recycled the refrigerant as required by the EPA and recycled as much of the metal as possible. We installed a plywood floor in the attic at Adrian's request and installed a custom-designed, insulated metal trunk duct system with manual dampers. We also replaced several branch supplies to solve some problem areas in the house and added one new supply in the foyer. Lastly we added three returns, one in each bedroom to ensure proper airflow even when doors are closed at night. Outside, we built a custom pad and installed a 15.0 SEER Ruud heat pump connected to a constant torque blower motor to deliver efficient, quiet airflow. Lastly we sealed the ducts using Aeroseal to achieve a tight, clean duct system. We also installed several client-provided ECOBEE and NEST thermostats for wireless control of the home.

Noah F.
Nellysford, VA
February 14, 2020

We performed an infrared camera inspection looking for hidden house leakage and a blower door test to establish a baseline for total hosue leakage and a baseline for duct leakage. We performed a visual inspection of the equipment (since Noah did not own the property, we do not perform any invasive testing). We also ran the system to test for proper operation and function. We put our findings into a report for Noah and provided a proposal for system replacement at his request.

Bill G.
Charlottesville, VA
February 4, 2020

We found a series of problems - failed compressor drawing locked rotor amperage; stuck outdoor expansion valve that would not control refrigerant flow for maximum efficiency and capacity in heating mode; and a failed heat pump defrost control board. The compressor was covered by warranty and in discussion with the owners, we moved forward with the rest of the repairs. Once all repairs were completed, we returned the system to service and recorded numbers that approached those of a new system. Most importantly, the tenants had functional and comfortable heat!

Analisa B.
Charlottesville, VA
January 23, 2020

On arrival we confirmed the noise and set about identifying the source. We initially suspected something related to the ducts because the sound only came through one supply duct. This suspicion provided wrong and we found a failing blower motor in the air handler. We returned the unit to service and worked with the manufacturer and our distributor to get a warranty replacement part. We had the part in hand and replaced less than 48 hours later with no loss of service to the client. Most importantly, there was no noise either!

Meredith R.
Charlottesville, VA
January 22, 2020

As per our standard procedures, we checked boiler operation including water temperature and pressure, expansion tank, pilot, flame sensor, safety circuit, radiators, burner tubes, flue damper, and CO2. We drained the expansion tank, cleaned flame sensor and burner tubes, and we purged air from all of the radiators. The boiler is working properly and is ready for winter operation.

Walter M.
Charlottesville, VA
January 17, 2020

On arrival, we quickly checked for low voltage power to the thermostat - there was none. We moved to the air handler to check the transformer - which produces the low voltage power for the system - and found the transformer had failed. We replaced the transformer and confirmed proper operation and still the system did not function so we checked the fuse. The fuse had blown to protect the electronics. We replaced the fuse and returned the system to operation.

Walter M.
Charlottesville, VA
January 17, 2020

We quickly checked and confirmed proper line voltage to the transformer and no 24V low voltage coming out of the transformer. We replaced the transformer and then found a blown fuse also. We replaced the fuse and the system returned to normal operation.

Nick M.
Ivy, VA
January 6, 2020

On arrival we found a dual fuel (furnace and heat pump) system. The furnace was a 1993 and the heat pump was a 2000 - both well past their expected lifespan. In this instance, we found relatively good news. An obsolete dual fuel kit had failed, confirmed multiple ways. A new part is not available so the simplest fix is a modern dual fuel capable thermostat. We also performed a quick inspection and noted several maintenance items for repair - clogged and rusted burners that caused the flame to roll back into the burner box vs into the combustion chamber; a pitted flame sensor that could lead to another no heat situation. We made the repairs with authorization and returned the system to service.

Ilona K
Faber, VA
December 31, 2019

We added a new Mitsubishi ductless system to serve the upper level of Ilona's home. We covered the lineset in SlimDuct to maintain the look of the exterior and we ran the lineset through a closet and behind a kneewall to reach the best location. With a little planning we were able to rely on gravity for proper drainage, eliminating an electrical pump which could become a future point of failure.

Genevieve K.
Charlottesville, VA
December 22, 2019

Based on the initial call, we scheduled the K family for the following day. On the second call, as the boiler system showed signs of a larger problem, we moved some items on our schedule and made it the same day. On arrival we found the system as described and the boiler not functioning. We took a quick but detailed tour of the entire boiler system to gain an understanding of how the system was designed. Luckily the water issue was simply a partially open drain valve that we were able to tighten to stop the leak. We determined the boiler was cycling off on a high limit safety. As the system water cooled the boiler relighted and cycled back off on safety. We determined the circulator pump had failed which also broke the pump coupling. We replaced the circulator pump and coupling, bled the air from each panel radiator and returned the system to service. We ensured each zone functioned properly and warmed to temperature.

Gerald L.
Ruckersville, VA
December 12, 2019

We completed our standard, comprehensive preventative maintenance of their system. We check all safety, electrical, mechanical and refrigeration components for safe and proper operation. Then we look for opportunities to maximize equipment efficiency and to promote a healthy home.

Mike C.
Charlottesville, VA
October 24, 2019

On arrival we found the system as described - a functioning fan moving air through the ducts but no heat. We noted that the furnace did not fire at all and diagnosed a failed igniter. We also noted a severely corroded furnace control board. With a bit of research, we learned that the direct replacement is no longer available and the new replacement board requires a change of multiple components. On our recommendation, Mike authorized replacing both the igniter and the furnace control board. We completed these repairs and returned the system to service.

Mike F.
Charlottesville, VA
October 3, 2019

We installed a new 16 SEER, 9.0 HSPF York heat pump and added several custom designed and fabricated duct fittings to maximize airflow and minimize the modifications to the existing duct system. We also added a high-efficiency media filter that will be easy to change. And in a great bit of luck, we were able to donate - with the owner's permission - the old oil furnace to CATEC to help the school build out its heating and air conditioning training room.

David M.
Earlysville, VA
September 9, 2019

We did some research on updated technologies in whole-house fans - more efficient fans, sealed ceiling penetrations. We discovered the QuietCool product and installed a QuietCool Stealth 7.0 fan with remote control. This product has multiple speed choices and is fully capable of serving his home.

Jackie W.
Charlottesville, VA
September 3, 2019

We found an almost 40 year old York natural gas furnace with a failing pulley-based blower motor. We identified the needed parts and went back to the distributors and manufacturer to determine the availability of parts. We found that the unit is considered obsolete and that parts are no longer readily available. So we recommended letting the system run as long as the noise was bearable. In the end, the motor failed in short order, so we replaced the furnace with a modern 80% efficient furnace that should provide quality, efficient heat and another long-life.

Haike G.
Charlottesville, VA
August 28, 2019

First, we set up several portable AC units to provide some relief to our client and his guests. Second, we identified the problem as a complete failure of an indoor coil on a system beyond its warranty period. Third, we provided options to repair the system and to replace it - recommending replacement to achieve higher efficiency and to bring the system back under warranty. In the end, the client selected a complete system replacement. We replaced the system and returned comfort to our client's home.

Carissa P.
Charlottesville, VA
July 17, 2019

Bottom line: After our repairs and adjustments, and in the midst of the heat wave, Carissa and her family reported that the system caught up and maintained a comfortable - lower than ever - temperature. On our first visit we discovered a failing high pressure safety switch that would trip, even when pressures were not at or above the safety cut-out level. We also found a dirty system in need of maintenance. Importantly, we also noted an apparent airflow problem that could contribute to these issues. We took care of the maintenance and scheduled a return visit to examine the airflow concerns and replace the high pressure switch. On the day of our second visit, the system had another cutout but returned itself to service after pressures equalized. We replaced the switch and began to look at airflow. We found that the ducts are severely undersized for the equipment in place. We also found a very restrictive filter. And most importantly we found a "fresh air" duct had been added that was pulling in hot, humid air directly from outside. So on the 100 degree days, this duct was adding more heat to the house than the system could remove. Based on a quick calculation, we decided to remove the "fresh air" duct and have it pull return air from the basement. We replaced the restrictive filter with a standard filter. And we recommended leaving the ducts unchanged and matching future new equipment to the ducts as we believe the equipment is oversized for the home.

Allie R.
Amissville, VA
June 12, 2019

On inspection of the system we noted the location of all supply and return ducts, registers and grilles. We noted the capacity of the system to determine airflow. Lastly we recorded static pressures before and after the filter and before and after the indoor coil. Taken together we found the system did not have any return from the basement and static pressures were excessively high. Our solution to improve airflow, comfort across all three levels and to help the longevity of the system is to add a return duct to the basement. On installation we did find a reduction in static pressures, but they remain too high, and an airflow increase. As the clients live in the home they can adjust the damper in the newly installed return duct to find the "sweet spot" for their comfort.

Liz H.
Palmyra, VA
June 11, 2019

Liz has the only Daikin SkyAir system we have installed. This combines a variable speed ducted air handler with an inverter heat pump (outdoor unit). This equipment is used more often in commercial space than in residential but we worked together to select this equipment and it has performed wonderfully since we commissioned it. We cleaned the coils, checked for any fault codes and took it through a normal operational sequence and then let Liz return to her day. This system has really been impressive.

John E.
Charlottesville, VA
June 5, 2019

Zephyr recently installed two new systems - a modulating heat pump for the bedroom level and a dual fuel (furnace and heat pump) for the main levels of the home. So we were excited to see the renovation and that our clients wanted to protect their equipment! So how do we protect the equipment? In this case, we plugged or covered all of the registers and grilles to keep as much dust out of the equipment. We also turned all of the equipment off at the thermostats and at the equipment disconnect also. This ensures that no one can turn the systems back on by simply touching the thermostat. When the construction work is done, we will return to clean the systems and return them to service.

Paul Y.
Charlottesville, VA
May 29, 2019

We found that the primary system was low on refrigerant, which was the cause of the loss of cooling. We also found the condensate drain was plugged and the system had begun to leak water on the basement floor. Outside, we found the outdoor coil clogged with dirt. As it was late in the day, we thoroughly cleaned the coil, recharged the system and cleared the condensate line so that Paul would have air conditioning for the evening. We scheduled a return visit the following week (another post) to identify the leak and hopefully repair it to prevent future loss of refrigerant. (Based on discussions with Paul, this has been a recurring problem - which is not acceptable to us without an effort to repair the leak.) On the secondary system, we found a 23 year old R-22 heat pump completely out of refrigerant. Given its age, the cost of R-22 and the environmental cost of R-22, we recommended a replacement of this system and delivered a proposal.

Morgan R.
Charlottesville, VA
May 20, 2019

We found a system short of refrigerant and with an extremely dirty outdoor coil, which limits the ability of the system to transfer heat from inside the home to outdoor air. We cleaned the outdoor coil and added refrigerant until we achieved manufacturer target numbers. Once we hit our target we added an injectable leak sealant to limit future leaks.

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Total Events: 70